How every programme is carried out
Written scope
Before any session begins, the coordinator writes down what will and will not be done. Both parties keep this document.
Sessions
Work proceeds at the household's pace. The coordinator lists, describes, photographs or labels — nothing more.
Written output
Every programme produces a written document — inventory, catalogue or orientation guide — that belongs to the family.
Handover
At close, a written handover confirms every file transferred and every output delivered. No copies remain with the coordinator.
Records Location Session
A single two-hour session producing one honest answer to one question: what documents does this household hold, and where are they? A coordinator walks through drawers, cupboards and devices alongside you, records each item by category, location, format and condition, and writes an inventory you keep. Nothing is opened for meaning, nothing is valued, nothing is drafted and nothing is filed with anyone.
Families most often ask for this before an appointment with a qualified professional, so that appointment begins with facts rather than recollection.
WHAT IS INCLUDED
- Written inventory with category, location, format and condition for each item
- Location map of the household — which records are where
- Gap list of document types not found but commonly held
- Plain-language glossary of terms found in your own papers
PROCESS
Scope: one household, 2 hours in person or video call + 2 days write-up
RM 520
Heirloom Cataloguing Programme
A five-session programme for households holding objects as well as papers — jewellery, instruments, photographs, books, furniture, letters. Each item receives a reference number, is photographed on a neutral ground, measured and described in plain language, then linked to whatever documentation exists for it. The family records what it knows about each object's history in its own words; the coordinator writes that down as a provenance line.
This is descriptive cataloguing and photography only. No appraisal, no valuation for any regulated purpose, no advice on regulated matters, no comment on what should happen to anything.
WHAT IS INCLUDED
- Photographed catalogue — printed copy and digital file
- Reference labels for each catalogued item
- Provenance notes in the family's own words
- Storage condition checklist for each object
PROCESS
Scope: 5 sessions × 2 hours across 6 weeks, up to 120 items
RM 1,940
Estate Records Archive Programme
A four-month programme for families whose paperwork spans decades, properties and several people, and where nobody can currently say what exists. The coordinator inventories every container and drive; separates active records from archive; scans and indexes the digital set onto storage the family owns; rebuilds and labels the physical set to one convention; catalogues objects alongside papers; and writes a full orientation document that a reader with no prior knowledge could follow.
Three walkthrough sessions spread the knowledge across the family. A written open-questions register lists every point to take to a qualified professional. Non-regulated administrative work throughout — sorting, scanning, indexing, cataloguing, labelling and writing.
WHAT IS INCLUDED
- Complete written inventory of all containers and drives
- Indexed digital archive on family-owned storage
- Labelled and organised physical record set
- Object catalogue with provenance notes
- Full orientation document for any reader
- Written open-questions register
- Three family walkthrough sessions
- Review calendar for future maintenance
PROCESS
Scope: up to 18 sessions across 16 weeks
RM 4,600
Choosing the right programme
| Records Location Session | Heirloom Cataloguing | Estate Archive Programme | |
|---|---|---|---|
| Best for | Families who need to know what exists before an appointment | Households with objects — jewellery, photographs, books, furniture | Families with decades of paperwork across multiple properties or people |
| Duration | 1 day | 6 weeks | 16 weeks |
| Written inventory | |||
| Object cataloguing | |||
| Scanning & digital archive | |||
| Family walkthrough sessions | 3 sessions | ||
| Fee | RM 520 | RM 1,940 | RM 4,600 |
All fees are flat. 50% deposit before work begins, balance on delivery of written output. Not sure which programme fits? Write to us and we will help you decide.
Standards applied across all programmes
PDPA 2010 compliance
Personal and financial data encountered during sessions is handled to the principles of Malaysia's Personal Data Protection Act. Nothing is shared with third parties without written agreement.
Scope set in writing first
The written scope document is a record both parties hold. If something arises that falls outside it, the coordinator notes this but does not proceed until scope is discussed.
Physical handling protocols
Objects are handled with cotton gloves where appropriate. Nothing is moved without the family's knowledge. Fragile items are noted and discussed before any handling.
Digital output on your own storage
All scans and catalogue files are delivered to storage you own. No cloud account, no subscription, no intermediary platform. The files work with any standard software.
Single coordinator per engagement
No handoffs between staff mid-programme. The coordinator who begins is the coordinator who writes the closing document.
Open-questions register
Throughout longer programmes, every matter falling outside scope is noted in writing for the family to bring to a qualified professional.
Fee card
REF 01
Records Location Session
RM 520
One household · 2-hour session · 2 days write-up
- Written inventory
- Location map
- Gap list
- Glossary
REF 02
Heirloom Cataloguing
RM 1,940
5 sessions · 6 weeks · up to 120 items
- Photographed catalogue
- Reference labels
- Provenance notes
- Condition checklist
REF 03
Estate Archive Programme
RM 4,600
Up to 18 sessions · 16 weeks
- Full inventory + digital archive
- Orientation document
- Open-questions register
- 3 family walkthroughs
Not sure which programme applies to your household?
Describe what you hold and we will write back with an honest picture of what might be useful. Nothing is committed by writing to us.
Send an Enquiry